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Testimonials

Real Experiences.
Real Impact.
Voices from the healthcare industry.

Our mission is to support clinics and public health services with compassionate, HIPAA-compliant AI outreach that strengthens patient and donor engagement and reduces staff burden. Hear directly from healthcare leaders who’ve experienced measurable improvements in access to care, patient satisfaction, and team efficiency. Their stories highlight how our AI agents feel less like technology and more like trusted extensions of their teams.

“We are excited to leverage cutting-edge technologies to improve access to care for our underserved communities spanning four counties across rural California. We expect our AI pilot to be able to reach more patients in their language or choice more quickly and efficiently than using our call center.”

Deb Plass, RN​

Chief Nursing Officer​
Western Sierra Medical Clinic​

“We were impressed by how quickly patients responded to the outreach. During our pilot, nearly every interaction was positive, with only a single negative response. Patients found the experience helpful and respectful, and our customers appreciated the reduced follow-up workload.”

Jonathan Morgan

CEO

Applied Science

“We are pleased to collaborate with Freshroad Health to utilize their AI technology to educate clinics on our grant programs and initiatives.  I look forward to introducing your AI patient education and diabetic retinopathy screening agents to our other collaborators.”

Richard Parenteau

CEO
ProactiveFQHC

Case Studies

Every interaction blends human-like empathy with the efficiency of AI

Pilot: Western Sierra Medical Center​

2025

Western Sierra Medical Clinic executed a pilot project to improve patient cancer screening rates using Fresh Road Health AI agents. AI effectiveness was measured against EHR-managed SMS campaigns and human-led phone calls. Initial results indicated an AI call completion rate of 25% compared to 18% via SMS messaging and 28% via human-led phone calls.

  • Care Gap Closure: 1,500 Patient Cancer Screenings​
  • Performs Inbound and outbound calls, voicemails, and SMS texts​
  • Delivers patient education on procedure and billing ​
  • Detailed reporting dashboard, including success metrics
  • English and Spanish Language

Compassionate AI Outreach Expands Access to Care